Your aftermarket repair business is changing. Vehicles are more reliable, yet more complex to
repair than ever before. Your customers have higher service expectations and are more timesensitive.
A strategy that involves simply opening your shop doors and waiting for broken cars to
show up is no longer enough. The service and repair game is changing and shops need a new
strategy to actively compete for their share of profi table business.
Mitchell 1 Business Performance Services was created to help your aftermarket repair business
actively compete for profi table service business. Mitchell 1 will help you service a larger
percentage of profi table Preventive Maintenance while helping you grow your business by
servicing more of your customers’ vehicles, more often.
Mitchell 1 Business Performance Services is about spending money wisely - to make money,
while providing the return-on-investment tracking necessary to measure your success. You’ll be
providing a higher level of service by allowing Mitchell 1 to help you recommend the right service
to the right customers, and at the right time. By combining vehicle specifi c service data and the
customer specifi c information from your management system you’ll be maximizing your profit
opportunities and missing less of the “gravy work.”
